F.A.Q.

ALL THE ANSWERS YOU NEED

GENERAL QUESTIONS

What types of tracking systems are there?
    There are two types of Tracking Systems
  • Real Time tracking: In this type of tracking, the current location of the employee or student or vehicle will collect in cloud based storage system and user can access it same time.
  • Passive tracking: In this type of tracking, the location of the employee or student or vehicle will collect in cloud based storage system and user can access it any time when required.
How can I track my vehicle from my mobile phone?

If you are registered user then you can track your vehicle from your mobile phone for this you have to install mobile app on your mobile phones.

How do I use the service?

When you purchase any module of Cloudlocater, one of our representatives will give you live demo to learn how to use the system. At that time, we will answer any questions you have. You can also contact us for online & telephonic support.

How does tracking work?
    Our Tracking devices contain two modules
  • RIFD/GPS : This devices will allow the tracker device to get its location from the GPS/RFID. This module is used in vehicles tracker or Student Tracker.
  • Cellular module: This module acts almost as a cell phone. It transmits the information received from the GPS/RFID module to the cellular networks and from there to our servers. This tracking module used by Employee Tracker.

Once the information is received in our servers, a special software process it and presents it to you in our GPS Tracking web system.

What type of tracking modes supported by CloudLocater?
    It supports multiple modes such as
  • NFC (Near Field Communication) mode for short-range wireless technologies to share information,
  • RFID (Radio-Frequency Identification) mode to automatically identify and track tags attached to it,
  • QRCODE typically used for storing code information for reading by the camera on a Smartphone and
  • BIOMETRIC is used to identify a person by evaluating one or more distinguishing biological traits.
What are the benefits of using tracking system?
    Tracking system has the following benefits
  • Safety & security concerns of students, vehicles & employees.
  • Minimize Fuel Costs.
  • Theft recovery of vehicles and students are secured from any mishappening like kidnapping etc.
  • Increase in productivity such as you can track how many hours the employees logged so you can pay them accurately.
How do I get the notifications?

You get the notifications regarding the school bus/vehicles location in the form of SMS notifications or notifications in your phone.

Is an Internet connection necessary to get the notifications?

You can get notifications via SMS as well.

Can the Student Tracker/School Bus Locater ensure safety of students?

The school tracker/bus locater system sends you real-time notifications regarding school bus locations. You also get the notification in case of bus delays, over speeding, driver change etc.

Are these tracking systems integrated with a map or should we install separate mapping software?

The tracking system is integrated with Google maps where you can trace the location of the vehicles, employees or students.

Employee
Tracker

Can we track the current location of employee?

Yes, we can track the real time location of employee.

Can we track multiple projects for an employee in a day?

Yes, we can track multiple projects for an employee in a day.

Can work in offline mode?

Yes, it can work in both online and offline mode. In offline mode, user can get SMS for any information related to employee.

Can track total hours employee spend on project?

Yes, Employee Tracker formulates reports based on the employee IN and OUT events tagged to a project, this enables in calculating the total hours spend on a project.

Can we export information to any other application?

Yes, you can share information to any another application.

Are information stored is secure?

All the information gets stored in Cloud base storage system and it has strict access control. So it is very secure.

Does provide API's for developers

Yes, API's are released for enthusiastic developers to develop application that need scalability and stability for its success and rapid growth.

Can access data anytime?

Data is stored in Cloud based storage system; user can access it anytime when required.

Can access data from anywhere?

Yes, user can access data from anywhere only required some device such as computer, mobile or tablet for access.

Can access data from any device?

Yes, data can access from any electronic device such as computer, mobile or tablet.

Student
Tracker

What notifications parents received on daily basis?
    Parents received following notifications on daily basis?
  • Student has boarded the bus
  • Student has reached the school
  • Student has left the school
  • Student not reported to School
  • Information on Change of driver
How do Parents get the notifications?

Parents get notifications in form of either sms, email or mobile app

Can we track the current location of bus?

Yes, parents track the current location of the school bus in which there child is travelling, So as to plan picking up or dropping the child, or simply to know the where about of the bus.

Can we track the current speed of bus?

Yes, we can track the current speed of bus

If there is change in driver am I notified?

Yes, If the driver of the school bus changes either for a day or a few days or moving forward from that particular day, a notification will be send to parents keeping them informed about the change, with Driver name and his contact details as available.

Can we track Number of Trips made by bus?

Yes, we can track the number of trips made by school bus in a particular day; between two specified dates and in a month. This creates certainty for school officials regarding the bus operators or its own operations.

Which platforms did student-tracker supports?

StudentTracker can be easily accessed on Internet connected devices such as mobiles, tablets, personal computers

Can parents get notified if student is absent?

Yes, absent students information is pushed to parents.

Are information stored is secure?

All the information gets stored in Cloud base storage system and it has strict access control. So it is very secure.

Does provide API's for developers

Yes, API's are released for enthusiastic developers to develop application that need scalability and stability for its success and rapid growth.

Can access data anytime?

Data is stored in Cloud based storage system; user can access it anytime when required.

Can access data from anywhere?

Yes, user can access data from anywhere only required some device such as computer, mobile or tablet for access.

Can access data from any device?

Yes, data can access from any electronic device such as computer, mobile or tablet.

Ambulance
Locater

How do I locate ambulance?

Visit your Ambulance Locater website. Login your account using your personal login- id and password. Select the ambulance and view the details of it

What information is transmitted by the Ambulance Locater?

It consist of Date, Time, Location: Address, City, State, Zip, Speed and Direction of travel

Is it possible for ambulance driver to reach early in the emergency location?

Yes, driver can choose the path where the traffic jams are low and take the shortest path to reach the emergency location in time

Can we get live demo of Ambulance locater?

Yes, we provide live demo for our valuable customers

Can we get notification if driver is misusing the Ambulance?

Yes, if driver misusing the ambulance you will get notification

Is Ambulance locater is easy to use?

Yes, Ambulance Locater is very user—friendly and easy to use

Can we get the details of driver?

Yes, you can get the contact details of driver

Is it helping in reducing the costing?

Yes, it helps you in reducing the cost by taking the shortest path for destination. You can calculate the costing by tracking time and distance covered by ambulance. It also monitors the use of fuel.

Asset
Locater

Which types of assets do customers track?

You can track the assets like Laptops, smart-phones, tablets, Hardware & machinery, Computer accessories, Vehicles, Legal documents and contracts etc

Why should I track my assets?

To prevent loss or theft of your assets you can use Asset Locater. Some companies are required to keep service and maintenance records for liability purposes. So, asset locater is very useful.

Do you provide training to use Asset Locater?

Yes, or specialist team provide training sessions for you

Can we contact support team regarding Asset Locater?

Yes, you can contact us anytime for any support. Our online support team is available 24*7.

Do we require some specific browser to use Asset Locater?

It supports many browsers such as Internet Explorer, Firefox, Safari, Google Chrome, and others

I have multiple offices in different locations. Can it track asset of each location?

It covers most of the areas, no matter where your offices are located. Asset Locater can track asset anywhere.

What type of Internet connection do I need?

Any high-speed connection that you would use is sufficient.

SchoolBus
Locater

How can we contact to the school bus driver?

A notification with the contact details and name will be delivered to you. You can contact to driver if you are feeling some abnormal and worried about your child

Can we get notification if the driver is changed?

Yes an automatic notification will send on your phone

Which devices can we use to access School Bus Locater?

StudentTracker can be easily accessed on Internet connected devices such as mobiles, tablets and personal computers

Can Student Bus Locater ensure the safety of students?

Yes, it will send real time notification of school bus and you can view the current location of school bus. This is the solution of all the concern of parents and ensures the safety of their children

Can we track the current speed of bus?

Yes, we can track the current speed of bus

How can we check the speed of school bus?

Student Bus Locater monitors the speed of school bus. If the driver crosses the speed limit of school bus, a notification will be send.

How does School Bus Locater work?

School Bus Locater will be installed in school buses and RFID (Radio Frequency Identification) cards will be issued to all the students. When the student enters the school bus, he/she will tap the card on RFID reader. Then a message will automatically send to parents, school administration and bus operators.

Can we install mapping software?

School Bus Locater is integrated with Google maps. So, you need to install special software for this

Some parents are not aware about the use of apps. So, how can they use School Bus Locater app?

School Bus Locater is very user- friendly, anyone can use it easily.

How can we install Student Bus Locater App on our mobile?

It is very easy to install Student Bus Locater on mobile. If you are registered user install app from play store, add your credential and use it

Can we track the current location of bus?

Yes, we can track the current location of the school bus.